Privacy Policy

1. Introduction & Scope

Welcome to Gen AI Bharat ("we", "our", "us", accessible at genaibharat.com). We are committed to protecting the privacy, personal safety, and personal data of our users, which include students (Class 6 to 12), parents, legal guardians, educators, and collaborating academic institutions.

This Privacy Policy explains how we collect, use, store, process, and safeguard your personal information when you visit our website, pre-order or purchase our educational digital ebooks and interactive code repositories, submit inquiry forms, or interact with our learning platform in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000 (along with applicable IT Rules).

2. Information We Collect

We only collect information strictly necessary to fulfill your orders, deliver digital goods, and provide educational support:

• Contact & Identity Details: Full Name, Email Address, WhatsApp/Phone Number, and Student Academic Grade (e.g., Class 6-8, Class 9-10, Class 11-12).
• Billing & Transaction Identifiers: Razorpay / Payment Gateway transaction reference IDs, order timestamps, and purchase amounts in Indian Rupees (₹ INR). Note: We never store full credit/debit card numbers, UPI PINs, or net banking passwords on our servers. All financial transactions are processed securely via RBI-authorized payment aggregators (e.g., Razorpay / Cashfree) with 256-bit SSL encryption.
• Technical & Session Data: IP address (routed via Cloudflare Edge), device browser type, anonymized session analytics, and timestamps to ensure website security, prevent fraud, and maintain persistent user learning sessions.

3. Protection of Minors (Students Class 6–12)

As an educational publication platform tailored for school students between Class 6 and 12 (typically ages 11 to 18), we implement strict parental safeguards:

• Purchases and financial transactions for users under 18 years of age must be conducted with the explicit consent and supervision of a parent or legal guardian.
• We do not sell, rent, or trade student data to third-party advertisers or behavioral tracking networks.
• We do not engage in behavioral profiling, targeted commercial ads, or tracking directed at young students.

4. How We Use Your Information

Your information is used exclusively for the following operational and educational purposes:

• Digital Fulfillment: Generating instantaneous, watermarked, single-user PDF downloads and sending backup download links to your registered email address and WhatsApp.
• Curriculum & Code Updates: Notifying buyers about errata, updated Python sample repositories, or new editions of purchased ebooks.
• Customer Support & Inquiries: Answering pedagogical questions, resolving download difficulties, or assisting institutional school collaborations.
• Platform Security & Anti-Fraud: Protecting our digital publications from unauthorized pirated distribution and safeguarding our web servers against DDoS attacks.

5. Data Storage, Security & Retention

All user data is encrypted in transit using Transport Layer Security (TLS 1.3) and stored in secure cloud edge datacenters protected by Cloudflare firewall rules. We retain personal transaction records only as long as necessary to satisfy educational licensing verification, taxation, accounting, and legal requirements under Indian law.

6. Your Rights Under DPDP Act 2023

As a data principal, you or your legal guardian have the right to request access to your personal data, request correction of inaccurate records, or request complete erasure of your contact details from our active waitlists by emailing our Grievance Officer.

7. Grievance Officer & Contact

In accordance with the Information Technology Act 2000 and DPDP Act 2023, the details of our Data Protection & Grievance Officer are: