Official Support & Grievance Redressal
Contact Gen AI Bharat
Have a question about our Class 6-12 Agentic AI Ebooks, school curriculum integration, or payment support? We are here to help you.
Direct Email Desks
For general inquiries, pre-order questions, and digital download assistance:
General & Support
School & Institutional Collabs
Operating Entity & Office
In compliance with IT Rules 2021 & Consumer Protection Rules 2020:
Legal Brand: Gen AI Bharat (genaibharat.com)
Founders: Hitesh & Hina Negi (IIT Delhi)
Grievance Officer: Nodal Grievance Officer, Gen AI Bharat
Operating Location: New Delhi / NCR, India
Support Hours: Mon–Sat, 10:00 AM – 7:00 PM IST
Consumer Assurance & Payment Safety
Gen AI Bharat processes all online payments via certified, RBI-compliant payment gateway partners (Razorpay / Cashfree) with bank-grade 256-bit encryption. For any payment disputes, duplicate transactions, or refund requests, please email us directly with your Transaction ID at admin@genaibharat.com for priority 24-hour resolution.
